Patients nowadays expect a practice that can fully offer and support digital medicine. In fact, 92 percent of patients that improving consumer experience should be a top goal when deploying digital health tools. Patients want to have control over when, where and how they receive health care. And a practice that lacks the right technology could potentially drive patients away.
Implementing digital medicine into your practice can be challenging, but it will significantly improve the efficiency of your practice.
If you are looking to use digital tools to upgrade your practice, there are a few things you need to know before you get started. This short guide will show you how to successfully adopt digital tools into your practice.
Define organizational goals
If you are considering starting digital medicine, it is crucial that you define why are you considering it and what you hope to accomplish. It is also important that you think about some of the most challenging problems you are currently experiencing in your practice, and how this technology will solve the issues.
Improving consumer experience should be a top goal when utilizing digital health tools, but keep in mind that you will be able to accomplish the following as well by implementing digital medicine: increase revenue, improve accessibility, reduce hospital readmissions, attract new patients and improve patient loyalty.
Understand the requirements
Now that you have defined your goals, it is essential that your practice is able to support digital medicine tools, and understand that IT infrastructure will play a key role.
First, your practice will need access to desktops, laptops, or tablets with reliable web cameras. You will also need to have a reliable high-speed internet connection to make sure you are able to connect with your patients without any problems.
Second, research the implications of licensing and reimbursement of digital medicine since these vary by state and insurance policies.
And lastly, prepare your staff for the transition by educating them about the benefit of these tools and what to expect when the implementation takes place.
Chose a digital medicine platform
Once you are ready to commit to a platform, it is important that you do extensive research on which company can offer you the best platform for your practice.
When doing your research, consider that your patients are looking for the following features: online bill pay, patient-provider communication, digital prescription filling, and virtual health services. Make sure that the provider is HIPAA compliant to ensure the security of the patient as well as the practice from costly HIPAA violations.
For more information on how Patientclick can help you get started, contact us for a free consultation at info@patientclick.com or call 1-877-901-9990